At 41 Capital Overseas, we are committed to providing transparent and professional immigration services. This Payment Policy outlines our payment procedures, terms, and conditions. By engaging our services, you agree to the terms set forth in this Payment Policy.

1. Payment for Services

We offer a range of immigration consultancy services, including visa application assistance, document preparation, legal advice, and more. All fees associated with these services will be clearly communicated before any work is undertaken. By proceeding with our services, you agree to pay the fees as outlined in your service agreement or quotation.

2. Service Fees

The fees for our immigration services are determined based on the type and complexity of the service provided. The breakdown of fees will be provided to you in writing, and may include:

• Consultation Fees: Charges for initial consultations, strategy sessions, or case evaluations.
• Processing Fees: Fees for document review, application preparation, and submission services.
• Legal Fees: If applicable, charges for legal representation, advice, or drafting of documents.
• Government and Third-Party Fees: These are fees charged by governmental bodies (e.g., visa application fees) or third-party service providers (e.g., notary services, translation services).

All fees are subject to applicable taxes as required by law.

3. Payment Terms

• Advance Payment: A deposit or full advance payment is required before services are rendered unless otherwise agreed upon in writing. The amount required for advance payment will be communicated to you at the time of your agreement.

• Payment Methods: We accept various payment methods, including credit/debit cards, bank transfers, and other secure online payment platforms. Payment details will be provided upon request or during the service agreement process.

• Full Payment Requirement: In most cases, the full payment for services must be made prior to the submission of any immigration applications or document preparation. However, payment schedules or installment plans may be available upon prior agreement for certain services. All fees must be paid in full before the completion of services unless explicitly stated otherwise in your agreement.

4. Additional Charges

You may incur additional charges beyond our standard fees, which can include:

• Government Fees: These are external costs associated with your immigration process, such as visa processing fees, government application fees, and biometric fees. These fees are payable directly to the respective authorities and are not refundable.
• Expedited Service Fees: If you request expedited processing of services, additional charges may apply.
• Translation and Notarization Fees: If translation or notarization of documents is required, these costs will be charged separately.

These additional charges will be communicated to you upfront before any work begins.

5. Refund Policy

• Non-Refundable Fees: Certain fees, such as consultation fees, government application fees, or fees related to services already rendered, are non-refundable. Once a payment is made, it covers the costs of work already completed and services rendered up until that point.

• Refunds for Unrendered Services: If, for any reason, we are unable to provide the agreed-upon services (e.g., due to external circumstances), we may issue a partial refund for services not rendered. The refund will be calculated based on the portion of services not completed or delivered.

• Refund Request Process: In the event you believe you are entitled to a refund, you may submit a request in writing to [Insert Contact Email]. Refund requests will be reviewed on a case-by-case basis, and if approved, refunds will be processed within a reasonable timeframe.

6. Late Payments

If payments are not received by the due date, we may suspend or delay the processing of your case or the services provided. Continued failure to make payment may result in the termination of our services.

• Late Payment Fee: We reserve the right to charge a late payment fee if payment is not made on time, in accordance with the terms of your service agreement.

• Reactivation Fee: If services are suspended due to non-payment, a reactivation fee may be applied to resume processing.

7. Billing Disputes

If you have any concerns or disputes regarding the payment, fees, or invoices, please contact us within 14 days of receiving the invoice. We will work with you to resolve any billing issues promptly. However, failure to dispute a charge within this timeframe may result in the charges being deemed accepted.

8. Payment Security

We take your payment security seriously. All payment transactions are processed through secure, encrypted channels. We comply with industry standards and best practices to ensure that your financial data is protected.

For your protection, we recommend that you do not share sensitive payment information through unsecured or unverified communication channels. If you ever suspect fraudulent activity related to your payments, please contact us immediately.

9. Amendments to This Payment Policy

We reserve the right to update or modify this Payment Policy at any time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. We recommend that you review this policy periodically to stay informed of any changes. By continuing to use our services after changes are made, you agree to be bound by the updated terms.